TableMitra

Privacy Policy

Effective Date: October 13, 2025

TableMitra Pvt. Ltd. ("Company", "we", "our", or "us") values your privacy and is committed to protecting the personal information of our users, clients, and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, website, and software products (collectively, the "Services").

By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

a. Guest and Hotel Information

  • Name, email, phone number, and room number (for guests).
  • Hotel name, address, and contact details.
  • Service request logs, feedback, and performance data.

b. Technical Data

  • IP address, browser type, device information, and operating system.
  • Log data, access times, and referring URLs.

c. Communication Data

Messages, emails, and other interactions sent through our platform.

2. How We Use Collected Information

We use the collected information for the following purposes:

  • To provide and improve our Services and software performance.
  • To process, log, and fulfill guest service requests.
  • To ensure system security and prevent fraudulent activity.
  • To communicate with users, including sending updates, offers, or support notifications.
  • To generate analytical reports for operational improvement.

3. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Data may be retained in aggregated or anonymized form for analytics or reporting.

4. Data Sharing and Disclosure

We do not sell or rent personal data. However, we may share data in the following circumstances:

  • With service providers assisting in system operations, analytics, or support.
  • When required by law, regulation, or government authority.
  • To protect the rights, property, or safety of TableMitra, its users, or the public.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance the user experience and analyze traffic. You can modify your browser settings to refuse cookies, but this may affect site functionality.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no digital system is entirely secure, and users acknowledge this inherent risk.

7. International Data Transfers & India Compliance

As we operate primarily in India, data is stored and processed within the country. If any cross-border transfer occurs, it will comply with applicable data protection laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your data.
  • Request correction or deletion of your data.
  • Withdraw consent at any time (where applicable).

To exercise these rights, contact us at ayush@TableMitra.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be effective upon posting on our website.

10. Contact Us

For privacy-related inquiries, contact:

TableMitra Pvt. Ltd.

Noida, Uttar Pradesh, India

Email: ayush@TableMitra.com

Support: 24/7 Customer Service